Copy the following to the answer space.
1. Describe an escalation situation that you have faced or have personal experience with.
2. The articles list four general categories of factors influencing escalation. List 3 (or more) factors that may have been prominent in this escalation situation. Be sure to put a factor in more than one category.
Project’s Objective Features:
Organizational (may not apply for personal escalation situations):
3: Offer one solution to the escalation situation.