reflection on an article (apologizing for medical errors)

Emotional Harm: Read article by Bell et al. which discusses consequences of patient/family emotional harm stemming from preventable medical error. Reflect upon actionable strategies described in this article. Review the 20 Things Organizations Can Do Now (Table 3) and consider these in the context of the population and setting of your selected QI project. Select one item under one of the three subheadings from Table 3 that might be applicable to your project. Include the subheading and item and discuss why you selected this item. (1 or 2 paragraphs)

this is the link to the article. it is called A Multi-Stakeholder Consensus-Driven Research Agenda for Better Understanding and Supporting the Emotional Impact of Harmful Events on Patients and Families∗

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