Customer Service

For this assignment, read the article and then summarize it using the required template (bottom of this document). The assignment will be written in APA format, 7th edition. The student will summarize the article in three pages using two additional outside sources. The assignment will have a cover page, the three-page summary, and a reference page. The eliminate all the advertisements, I have copied and pasted the article into this document. Ictual article, the link is:

 https://www.salesforce.com/resources/articles/what-is-customer-service/ What Is Customer Service?